AI-Powered Incident Response: A Hands-On Workshop with SRE Agents
Facilitated with Ricky Gummadi & Igor Jovovic
October 20 — Workshops Day · 9:00 AM · Microsoft Offices
Modern cloud environments generate more alerts, telemetry, and operational data than teams can reasonably process. In this hands-on workshop, we will work through a realistic cloud incident and use AI-powered SRE agents to investigate the issue, correlate signals across systems, identify likely root causes, and recommend or take corrective action. The session will combine a short introduction with guided, practical exercises, giving attendees firsthand experience of how agentic AI can support incident response, reduce operational toil, and help teams resolve issues faster. Participants should bring a laptop and be ready to get hands-on.
Charlie Kake-White
Cloud Solution Architect
Microsoft
Charlie Kake-White is a Cloud Solution Architect at Microsoft, based in Auckland, helping customers migrate, modernise, and build cloud-native solutions on Azure. He enjoys working across infrastructure, automation, and application development. Charlie is passionate about solving complex problems and turning emerging technology into practical customer outcomes.
Ricky Gummadi
Senior Solution Architect
Microsoft
Ricky Gummadi is a Senior Solution Architect at Microsoft, based in Auckland, focused on AI, cloud architecture, and developer platforms. He works with enterprise customers across New Zealand to design and implement production-ready AI systems. Passionate about agent governance, Ricky is also a core developer of the Agent Governance Toolkit, helping organisations build agentic AI workloads that are safe, reliable, and governed by design.
Igor Jovovic
Senior Solution Architect
Microsoft
Igor Jovovic is a Senior Solution Architect at Microsoft, based in Auckland. He works with organisations to modernise their technology platforms and achieve meaningful business outcomes using Microsoft Azure. Igor is passionate about innovation, continuous learning, and solving complex technical challenges by bringing together cloud architecture, engineering, operations, and customer needs.